Neomi Nevilles is a dynamic and results-oriented healthcare executive with more than 25 years of progressive leadership experience in healthcare operations, patient access, organizational development, and community health. As a Senior Director of Operations, she is recognized for driving operational excellence, leading high-performing teams, strengthening community partnerships, and implementing innovative solutions that improve patient access, organizational performance, and healthcare outcomes.

Throughout her career, Neomi has successfully overseen multi-site healthcare operations, patient access services, revenue cycle support functions, call center operations, workforce management, and quality improvement initiatives within Federally Qualified Health Centers (FQHCs) and nonprofit healthcare organizations. Her expertise spans strategic planning, operational oversight, regulatory compliance, clinic expansion, workflow optimization, and performance management, enabling organizations to achieve sustainable growth while maintaining a patient-centered focus.

In her leadership role, Neomi provides executive oversight for operational functions across multiple service locations, ensuring alignment between organizational objectives, patient care delivery, and business performance. She has led facility and department buildouts, operational readiness planning, staffing models, workflow redesign initiatives, and process improvement strategies that enhance efficiency, increase patient access, and improve overall service delivery.

A proven leader in healthcare transformation, Neomi has played an instrumental role in implementing operational systems and organizational change initiatives, including electronic health record transitions, process standardization, performance metric development, and compliance programs. Her commitment to continuous improvement has resulted in measurable successes, including reduced patient no-show rates, improved call center performance, enhanced patient satisfaction, and successful regulatory audits.

Neomi is also known for her ability to develop and sustain strategic partnerships with community organizations, healthcare providers, educational institutions, government agencies, and social service organizations. Through these collaborations, she has expanded community outreach efforts, strengthened referral networks, and helped improve access to healthcare and supportive services for underserved populations. Her work reflects a deep commitment to health equity, community engagement, and removing barriers to care.

Neomi holds an Associate in Arts in Business Administration from Strayer University, where she graduated Summa Cum Laude. She is a member of Phi Theta Kappa Honor Society and is widely regarded as a collaborative, strategic, and servant-minded leader who inspires teams, develops future leaders, and drives organizational success through operational excellence and innovation.