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An Update To Our Patients About Coronavirus (COVID-19)
Memphis Health Center, Inc. is committed to providing exceptional care to ensure the health and safety of our
patients, community, and employees. We are following the most current procedures developed by public health
authorities regarding the coronavirus (COVID-19) pandemic. We have updated how we care for our patients
who come to our centers with symptoms of the virus so we can minimize the exposure to other patients and
staff.
If you have symptoms associated with COVID-19 such as fever, dry cough, and shortness of breath, please
remain home to avoid affecting others.
If you feel you need medical care, call 901.261.2000 for instructions on what to do next.
If you are experiencing severe symptoms of the virus such as: trouble breathing or shortness of breath, chest or
abdominal pain or pressure, loss of taste or smell, chills, new onset of dizziness, and vomiting or diarrhea call
the local emergency room for guidance.

How to protect yourself against COVID-19
• Wash your hands frequently with soap and water for at least 20 seconds, and if not available, with an
alcohol-based hand sanitizer that contains at least 60% alcohol.
• Maintain social distancing.
• Avoid touching eyes, nose, and mouth.
• Use proper cough and sneeze etiquette (cover your cough or sneeze with a tissue and immediately
dispose the tissue). If you cannot quickly find a tissue or other disposable towels to sneeze or cough
into, the next best course of action is to sneeze into the bend of your elbow.
The COVID-19 pandemic was not something we predicted, but with recommendations from the Centers for
Disease Control and Prevention (CDC), we can stay prepared. We are grateful to be your health care provider,
and it is our hope that the information in this update helps to ensure your health and well-being.
Thank you.


Temporary facility changes
• Patients are not permitted any visitors unless they are disabled or have a legal guardian.
• Patients will be asked a series of questions and temperature checked before entering the facility.
For the latest updates on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-
ncov/index.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2Findex.html
.