Salary: $0.00 to $1.00 /hour
The Referral Clerk is responsible for coordinating all patient referrals made by Providers to appropriate specialties or for diagnostic services. The Referral Clerk will obtain and document inpatient records, receipt of certification and authorization from Third Party reimbursement companies (MCOs, HMOs, PPOs) as well as ensure providers have test results available in a timely manner. The Referral Clerk will complete all follow-up referrals.
a. Insurance Authorizations
b. Transmission of required medical information to specialist
c. Facilitate appointment scheduling or rescheduling
d. Receipt of consult notes and attaching them to the medical record.
e. Referral tracking activities to include all elements of a referral.
f. Final referral results are received into the EMR.
· Perform all other duties as assigned in a professional and efficient manner.
v Excellent communication skills and attention to detail.
v Computer knowledge.
v Ability to organize, prioritize tasks, work under pressure and meet deadlines.
v Ability to work independently and as a team member.
v High School Diploma or equivalent. Certified Medical Assistant preferred.
v Twelve (12) months clerical experience or completion of a clerical training program.
v At least one year of experience in authorizing referrals, computer applications, and knowledgeable of medical terminology.