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    (901) 261-2000

Memphis, TN

The Quality Data Coordinator will be responsible for collecting and analyzing data to support quality, patient safety, and patient-centered initiatives throughout Memphis Health Center (MHC).


  • Develops and generates on a regular basis standard reports about MHC clinical quality and safety performance.
  • Utilizes the i2i and NextGen systems to track and monitor any significant changes in clinical quality indicators and regularly communicates findings to the Quality Director.
  • Works collaboratively with the Quality Director to monitor health plans quality indicators data to target specific quality improvement initiatives.
  • Designs and conducts analyses pertaining to quality and safety of clinical care services using a variety of clinical and non-clinical data sources, methodologies, and tools.
  • Collaborates with others within and outside the quality department to design and construct clinical quality performance measures and electronic databases for recurrent and one-time data collection efforts, including custom data requests.
  • Updates the balanced scorecard with quality and financial performance indicators monthly for reporting purposes.
  • Participates in monthly Continuous Quality Improvement/Risk Management and Quality Improvement Health Services Planning Committee meetings.
  • Provides support to PCMH Coordinator and care team in information dissemination and changes related to PCMH practice transformation.
  • Collects and tabulates patient satisfaction survey cards and documents results on the balanced scorecard.
  • Assists with meeting minutes, including recording and/or taking notes and presenting a meeting summary.
  • Participates in department-level meetings as required.


  • Associate’s degree or equivalent in health science or related field.
  • Familiarity with clinical information and medical terminologies is required.
  • Experience working in an ambulatory care setting.
  • Ability to work independently on complex projects, working with professions with a variety of skills and backgrounds.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to prioritize tasks and deadlines.
  • Working knowledge of and proficiency in the use of Microsoft Word, Excel and PowerPoint.

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