Memphis, TN
Full-time
Salary: $0.00 to $1.00 /hour


The Certified Medical Assistant will support COVID-19 testing efforts for Memphis Health Center, Inc. This role will support and facilitate COVID-19 test scheduling of patients and assist with patient insurance and records. The Certified Medical Assistant will also assist with patient contact and cross-train to support both COVID-19 testing and other organizational needs that may arise.

ESSENTIAL DUTIES/RESPONSIBILITIES:

v Assists with developing and maintaining the COVID-19 schedule for multiple testing sites.

v Assists in scheduling patients for COVID-19 testing at various sites.

v Facilitates insurance verification and processing.

v Manages patient records related to COVID-19 testing results and provides records management and reporting as required.

v Enters the patient test results into the patient record for provider follow-up.

v Route medical forms, lab reports, and faxes to the appropriate provider.

v Offer solutions/more effective ways to process documentation and patient contact.

v Answers phone calls, relaying patient requests and questions to appropriate individuals. Explains provider instructions to patient, as appropriate.

v Assists with scheduling/referral of patients who received COVID-19 testing for specific provider follow-ups.

v Assists with testing site coordination and testing patients as directed.

v Performs other duties as required

EDUCATION/EXPERIENCE:

v One (1) year of certified medical experience in a medical setting. Ambulatory care preferred.

v Current Medical Assistant Certification.

v Basic familiarity with routine medical protocol and terminology.

v Certified in Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR)

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