Salary: $0.00 to $1.00 /hour
The Certified Medical Assistant will support COVID-19 testing efforts for Memphis Health Center, Inc. This role will support and facilitate COVID-19 test scheduling of patients and assist with patient insurance and records. The Certified Medical Assistant will also assist with patient contact and cross-train to support both COVID-19 testing and other organizational needs that may arise.
v Assists with developing and maintaining the COVID-19 schedule for multiple testing sites.
v Assists in scheduling patients for COVID-19 testing at various sites.
v Facilitates insurance verification and processing.
v Manages patient records related to COVID-19 testing results and provides records management and reporting as required.
v Enters the patient test results into the patient record for provider follow-up.
v Route medical forms, lab reports, and faxes to the appropriate provider.
v Offer solutions/more effective ways to process documentation and patient contact.
v Answers phone calls, relaying patient requests and questions to appropriate individuals. Explains provider instructions to patient, as appropriate.
v Assists with scheduling/referral of patients who received COVID-19 testing for specific provider follow-ups.
v Assists with testing site coordination and testing patients as directed.
v Performs other duties as required
v One (1) year of certified medical experience in a medical setting. Ambulatory care preferred.
v Current Medical Assistant Certification.
v Basic familiarity with routine medical protocol and terminology.
v Certified in Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR)