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Memphis Health Center

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Memphis Health Center Memphis Health Center

Executive Administrative Assistant (CMO)


The Executive Administrative Assistant works as part of the administrative team performing Executive duties necessary to maintain administrative support to the Chief Medical Officer (CMO). Duties include a variety of tasks, but are not limited to: data entry, filing, copying, faxing, in-house mail distribution, maintenance of Board and other meeting minutes, telephone answering, making appointments/travel plans, preparing reports, gathering and securing confidential information, using various office equipment and computer software programs.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Provides consistent communication to the CMO to ensure that information and materials are provided to complete task, give clear updates on assignments (both pending and completed) and clearly describe activities and progress toward agreed upon objectives.
  • Greets vendors and visitors.
  • Handles confidential information which would have an impact on the company operations, performance, or value if shared beyond its intended audience.
  • Demonstrates a high degree of professionalism, initiative and independence in supporting the CMO on a wide variety of complex issues.
  • Assists the CMO in the timely management of all communication, which includes written and via telephone, e-mail and voice mail.
  • Arranges and schedules appointments as requested; prepares materials for meetings, and make travel arrangements for CMO as well as the Leadership team as directed.
  • Makes necessary preparations for Meetings to include copying documents, mailing correspondence, placing phone calls etc.
  • Attends Board of Directors meetings and other meetings, which includes taking, transcribing and distributing minutes.
  • Other duties as assigned.


EDUCATION/EXPERIENCE:

  • Associates Degree preferred
  • Up to three (3) years of Executive Administrative office experience preferably working for an Executive of the company.
  • Proficient in MS Office Suite, to include Word, Excel and PowerPoint.
  • Must have the ability to communicate effectively and articulately in person and on the telephone with other staff, the public, the patients and the medical staff.
  • Must demonstrate a professional demeanor and excellent communication skills.

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Early Intervention Specialist


Participates in appropriate conference/in-service; contributes relevant information at staff meetings

DUTIES/RESPONSIBILITIES:

  • Provide individual risk assessment to clients determined to be at high risk of acquiring HIV and other related sexually transmitted diseases (STDs).
  • Perform HIV prevention counseling as needed to support the HIV integration process within the MHC health clinics.
  • Make appropriate client referrals and/or follow-up based on HIV test results and other presenting problems.
  • Make appropriate case management referrals for clients with positive HIV test results.
  • Serve as a liaison and communication link between MHC area organizations, community planning groups and coalitions that promote these services.
  • Plans and conducts classes, activities, or individual sessions to meet identified social and behavioral changes.
  • Screen potential clients at health screenings and maintain statistics.
  • Documents and maintain up-to-date records of program activities and submit quarterly reports as required.
  • Revise patient educational materials for health education classes.
  • Monitors and evaluates programs/projects to access their overall effectiveness. Always implements and or make recommendations as needed to improve program/ project operations and services.
  • Enter patient data in health information system.


EDUCATION/EXPERIENCE:

  • B.S. in Social Work, Health Administration, Public Health & Health Promotions preferred or 5 years progressive community outreach and HIV Intervention Services experience.
  • 1 – 3 years experience in a human or social services environment.

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Pharmacy Technician (Part-Time)


The Pharmacy Technician performs various functions and activities relating to packaging, drug distribution, and distribution of controlled substances. Assist the pharmacist in the area of assignment.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Receive written prescription or refill requests and verify that the information is complete and accurate.
  • Maintain proper storage and security conditions for drugs.
  • Answer telephones and respond to questions or requests.
  • Replenish vials and stock shelves from order under the Pharmacist’s direction with no more than one failure per year as reported by Pharmacist.
  • Fill bottles with prescribed medications and type and affix labels; Operates computer system by entering data with new and refill prescriptions daily.
  • Clean, help maintain equipment and work areas, and sterilize glassware according to prescribed methods.
  • Establish and maintain patient profiles, including lists of medications taken by individual patients via computer.


EDUCATION/EXPERIENCE:

  • Associate Degree preferred.
  • 1 -2 years of experience required.
  • Must have completed an accredited pharmacy tech program.
  • Must be registered with the TN Board of Pharmacy required.
  • Certification preferred.
  • Ability to type and operate a computer.

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Armed Security Officer


We are currently seeking an Armed Security Officer to provide security for the company’s building and premises to ensure safety of patients, visitors, employees, and property of assigned areas.

DUTIES/RESPONSIBILITIES:

  • Foot patrol of interior and exterior areas of assigned locations
  • Surveys and monitors the facility/parking lot areas to ensure that a secure and orderly environment is maintained at all times.
  • Provides assistance and appropriately intervenes in observed/reported incidents involving staff/visitors and patients, as required.
  • Conducts opening and closing of the building.
  • Immediately notifies fire/police departments and telephone operators of emergency situations.
  • Checks fire & security systems, security/fire doors & equipment to ensure proper working order.
  • Writes theft, burglary, and accident reports for any incidents occurring on the premises. Reports must be thoroughly completed and turned in by the end of the day.
  • Monitors and patrols special events sponsored by the agency, as required.

EDUCATION AND QUALIFICATIONS:

  • High school diploma or equivalent.
  • Must have a valid gun/weapons permit.
  • Must possess a valid state of Tennessee Guard License.
  • Must maintain current active status of all required License at all times.
  • Valid drivers’ license & clean driving record.
  • 1– 2 years of security or police experience, dealing with the public, or equivalent experience in the military.

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Quality Coordinator


The Quality Coordinator (QC), will be responsible for Quality Assurance (QA) and Patient Care Coordination (PCC) activities for Memphis Health Center, Inc. (MHC). The QC will facilitate coordination of Patient Centered Medical Home (PCMH) activities to ensure quality and comprehensive health care service to our patients. The QC will ensure the success of the PCC collaboratively working with patients, physicians, practice teams and the health plans to integrate the key features of the PCMH. Will work collaboratively with the compliance manager and other leaders within MHC.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Works with CMO to provide high quality, compassionate consistent care.
  • Responsible for carrying out key functions related to the success of the PCMH program including member outreach, PCMH reporting, performance measurement, and acting as key liaison between practice and health plan. Reviews and assesses the member’s available data, including clinical/claims history, outpatient treatments, inpatient treatments, emergency room visits, medication, medical benefits from Electronic Medical Records (EMR), chart reviews, or other information, to assist in the monitoring and facilitation of adherence to prescribed care plans.
  • Works to maintain Center performance to Joint Commission standards in collaboration with other team members.
  • Works with the Compliance Manager to assure QA and regulatory compliance.
  • Assists in the preparation and presentation of the monthly quality management review (CQI) and meetings.
  • Plans and completes any required supplier audits.
  • Provides assistance and support for Continuous Quality Improvement activities related to program requirements for federally funded health centers.


EDUCATION/EXPERIENCE:

  • Bachelor’s degree in science, health care or related field is preferred, Registered Nurse preferred
  • Minimum of three (3) years working in either Quality Assurance or Health Care Compliance.
  • Experience working with HEDIS data/indicators and NCQA standards
  • Very computer literate (data base, excel, EMR) and reporting
  • Comfortable presenting to providers
  • Excellent writing skills

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

HIV/AIDS Case Manager


The Case Manager works directly with patients and their families in close conjunction with physician and other health care team members to implement case management services. The Case Manager maintains contact with service providers to facilitate community resources and referrals.

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Conduct intake assessments on all enrolled patients to determine case management needs.
  • Provide supportive and basic counseling to patients.
  • Interview patients to obtain case management information relevant to monitoring activities as outlined in the plan of care.
  • Conduct follow-up with patients after case management service/intervention is completed to assure the appropriateness of service is rendered.
  • Document contacts and enter into the case management record by specified timeframes after intervention.
  • Coordinate and implement intervention plan in accordance with established policies and procedures. Work collaboratively with social agencies as required implementing the plan.
  • Facilitate the completion of forms and assists in the provision of information necessary to provide services to patients.
  • Contact and/or make referrals to outside agencies necessary to facilitate food services, transportation, housing, utility assistance, mental health, substance abuse treatment and case management for all patients.
  • Prepare and maintain required reports in established formats and time frames.
  • Conduct home visits to follow-up on missed appointments and assist with re-entering into care.


EDUCATION/EXPERIENCE:

  • Bachelor’s degree in Social Work (BSW) required.
  • Master Degree in Social Work (MSW) preferred.
  • 2 years of case management experience.
  • Knowledge of available HIV/AIDS programs and community resources required.

We offer competitive pay and benefits for all full-time employees. Our comprehensive benefits include health, dental and vision insurance. Company paid life insurance, voluntary disability insurance and a rich paid time off program. Memphis Health Center is also designated as a "student loan forgiveness site" for qualifying positions.


Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Pediatrician (Whitehaven Location)


We are seeking a Pediatrician to work as part of the medical provider team providing pediatric care to our patients. In addition to providing primary medical care by caring for all patients in accordance with the physician’s medical specialty, the Pediatrician will also serve as a clinical resource to other clinical staff members. New MD grads welcome! This is a fabulous opportunity for Pediatricians interested in holistic, person-centered care. We not only offer great pay and benefits but also a generous vacation package.

EDUCATION/EXPERIENCE:

  • Licensed to practice in the state of Tennessee.
  • Graduate of an accredited institution of medicine with a degree of Doctor of Medicine.
  • Completion of an approved residency program in internal medicine, family practice, or otherapproved discipline.
  • Must maintain professional affiliation with a national medical society.
  • Must have the ability to relate with warmth and effectiveness to the patients and other health care providers of the health center.
  • Must be qualified in Basic Life Support techniques.
  • Must have CPR, PALS, & ACLS certifications.

Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Physician - Family Practice (Whitehaven Location)


We are seeking to hire a board certified (eligible) Family Practice Physician who is personable, energetic, compassionate, and Tennessee licensed who have experience in outpatient primary care.

The Family Practice Physician will work as part of the medical provider team providing medical services to the patients. In addition to providing primary medical care to all patients, the Physician will also serve as a clinical resource to other clinical staff members. In this role, you will have the opportunity to provide care and support to wide variety of patients, work in a multi-disciplinary office practice while achieving the work/life balance you've been looking for!

EDUCATION/EXPERIENCE:

  • Licensed to practice in the state of Tennessee.
  • Graduate of an accredited institution of medicine with a degree of Doctor of Medicine.
  • Completion of an approved residency program in internal medicine, family practice, or other appropriate discipline.
  • Must maintain professional affiliation with a national medical society.
  • Must have the ability to relate with warmth and effectiveness to the patients and other health care providers of the health center.
  • Must be qualified in Basic Life Support techniques.
  • Must have CPR, PALS, & ACLS certifications.

Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Physician Assistant


The Physician Assistant will participate as a member of the clinical health care team to meet patient needs and provide continuity of care. Under the administrative and technical supervision of a physician. The Physician Assistant performs medical services in the care and treatment of patients by obtaining medical histories, performing physical examinations, applying diagnostic techniques, ordering tests/procedures and evaluating to assess medical condition, developing treatment plans and performing selected therapeutic tasks, or other special procedures.

Duties and Responsibilities:

  • Must have a Master of Science in Physician Assistant Studies. Additional training may be required for specialty areas. Qualified by education, training or experience to work with the neonate, infant, toddler, pre-school, school-age, adolescent, adult and/or geriatric patient population as specialty assignment dictates.

EDUCATION/EXPERIENCE:

  • Two (2) years clinical experience as a Physician Assistant preferred. Demonstrated ability to work independently and make clinical assessments. Additional experience may be required in assigned specialty area.

LICENSE OR CERTIFICATION:

  • Certification as Physician Assistant in State of TN. Additional certification in specialty areas may be required. Eligible for Prescriptive privileges) in State of Tennessee required.

OTHER REQUIREMENTS:

  • CPR Certification Required
  • TN State Licensure Required

Memphis Health CenterEmail your resume with Salary Requirements to: humanresources@mphshc.org

 

Nurse Practitioner


Memphis Health Center is a federally qualified health center with the goal of increasing access to comprehensive primary and preventive healthcare and reducing health disparities in medically underserved areas.

We are seeking a motivated and dedicated individual with a specialty in Internal Medicine or Family Practice to join our team of providers.

REQUIREMENTS:

  • Must have a current Tennessee license
  • One to three years of nursing experience
  • Must be a graduate of an accredited Nurse Practitioner or related program
  • Must have a DEA license.
  • This location qualifies for Federal Loan Repayment, a great opportunity to be a part of service excellence.


    Memphis Health CenterEmail your resume to: humanresources@mphshc.org

     

    Staff Physician


    POSITION SUMMARY:

    We are seeking a Staff Physician (Adult Internal Medicine/Family Practice) to work as part of the medical provider team providing medical services to the patients of Memphis Health Center. In addition to providing primary medical care by caring for all patients in accordance with the physician’s medical specialty, the Physician will also serve as a clinical resource to other clinical staff members.

    REQUIREMENTS:

    • Licensed to practice in the state of Tennessee.
    • Graduate of an accredited institution of medicine with a degree of Doctor of Medicine.
    • Completion of an approved residency program in internal medicine, family practice, or other appropriate discipline.
    • Must maintain professional affiliation with a national medical society.
    • Must have the ability to relate with warmth and effectiveness to the patients and other health care providers of the health center.
    • Must be qualified in Basic Life Support techniques.
    • Maintain CPR, PALS, & ACLS certifications as applicable.

    Memphis Health CenterEmail Your Resume with Salary Requirements to: humanresources@mphshc.org

     

    CMA-Patient Access Services Representative (Full & Part-Time)



    POSITION SUMMARY:

    The Medical Assistant works as a part of the clinical provider team and assists the providers in the provision of primary health care to those patients presenting for assistance at Memphis Health Center. The Medical Assistant/Clinic Aide provides limited direct and indirect patient services and performs specific procedures, as authorized by training and provider direction. The Medical Assistant holds a BLS/CPR Certification as well as a current Medical Assistant Certification in the State of Tennessee.

    ESSENTIAL DUTIES/RESPONSIBLITIES:

    • Assure comfort and prompt attention to all patients
    • Collects specimens and venipuncture, process and package with appropriate paperwork, for laboratory.
    • Conduct all routine procedures as requested, including hearing and sight examinations.
    • Perform routine laboratory procedures when necessary.
    • Assist providers in healthcare activities, performance of diagnostic and/or therapeutic procedures.
    • Assure complete, accurate and timely documentation of patient activities in the EHR system.
    • Responsible to the provider and team leaders assigned to on a daily basis.
    • Assist with examinations and procedures that are carried out by providers.
    • Schedule appointments, surgeries and referrals.
    • Assure patient information has been electronically abstracted in EHR.
    • Assist with answering telephones & returning all patient telephone calls within 24-48 hours.
    • Responsible for routing faxes appropriately.
    • Cleans, stock rooms and order supplies.
    • Clean and sterilize supplies, rooms and equipment.
    • Take patients’ vital signs, heights, weights etc.
    • Collect and label urine/sputum specimens.
    • Administer therapies and procedures as directed by the provider.
    • Ensure patient confidentiality and provide patients with needed information.
    • Perform other duties as may be requested to assist in keeping the organization compliant with all applicable standards.

    EDUCATION/EXPERIENCE:

    • Three (3) years of experience in a medical setting or facility preferred.
    • Current Medical Assistant Certification.
    • Basic familiarity with routine medical protocol and terminology.
    • Certified in Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR)

    REQUIREMENTS:

    • Must be a Certified Medical Assistant
    • 3+ years in a medical setting or facility.
    • Current MA National Certification.
    • Basic familiarity with routine medical protocol and terminology.
    • Certified in Basic Life Support
    • Requires Excellent Customer Service skills including experience in an Outpatient Clinic Environment with a solid understanding of Clinic Operations and the Front Desk.
    • Experience should include knowledge of multi-registration and insurance verification.
    • Must be Proficient in Microsoft Office Suite and Strong Communication Skills.
    • Knowledge and understanding of NextGen a plus.

    Memphis Health CenterEmail Your Resume with Salary Requirements to: humanresources@mphshc.org

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